Expertise

Enable Customer Success, GTM, Operations, and the broader business to deliver customer value and recurring impact by building, optimising, scaling processes and implementing AI Automation, resulting in increased revenue and expansion growth, higher retention rates, increased business productivity, and an overall improved customer experience.

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Advisory & Consulting

  • Driving revenue growth and enhancing Customer Success & GTM businesses

  • Developing digital strategies, including integrating advanced technologies like AI and automation, customer migrations, etc.

  • Expertise in organisational design, redesign and operational excellence for business optimisation

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Leadership

  • Full-Time I Contract I Fractional Leadership within Customer Success, GTM or Business Transformation

  • Driving revenue growth and enhancing Customer Success & GTM Teams

  • Implementing operational excellence, AI and Voice of Customer (VoC) programs

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Coaching

  • Guiding teams in achieving revenue and Customer Success goals

  • Fostering operational excellence with a hands-on, experienced-based approach

Let’s Connect

Interested in working together? Reach Out. I can’t wait to hear from you!